Support Center

Billing/Account/Online Ordering

  • Helmet return

    I purchased a helmet on June 30, order # 2003082 and would like to return it but I threw away the packing slip...

    1 Agent Answer 0 Community Answers Jul 08, 2016 09:39PM PDT
  • I have a Specialized Synchrony account

    Does Specialized currently offer promotional financing rates/terms? Thanks.

    1 Agent Answer 0 Community Answers Feb 15, 2016 04:40PM PST
  • Order

    When will my order show up under My Orders for my account?

    1 Agent Answer 0 Community Answers Jan 31, 2016 03:18PM PST
  • Bike Patrol Pro Forms

    Does Specialized offer a Ski/Bike Patrol Pro Form? Ski resorts are quickly adding mt biking to the shoulder mo...

    1 Agent Answer 0 Community Answers Jan 23, 2016 02:25PM PST
  • Price difference

    There is a price difference on accessories once you click on the product. For instance, Max Helmet pads are la...

    2 Agent Answers 1 Community Answer Jan 21, 2016 08:26AM PST
  • Becoming Distributors

    Dear Specialized, My Name Adi and I'm work in the bike industry at Jakarta Indonesia, I observe for Spec...

    1 Community Answer Jan 06, 2016 07:55PM PST
  • Needs to be that difficult to buy Specialized?

    This "no online sales" nonsense is pathetic. In what age do you guys live ? I love your products,...

    0 Community Answers Dec 23, 2015 09:24AM PST
  • Charged for online order 3 times

    Who should I contact for being charged three times for my online order to be corrected?

    1 Agent Answer 0 Community Answers Dec 21, 2015 06:24AM PST
  • Ordering online

    When I go to the checkout, the internet address has a red x and https is crossed out. Experience (and Google) ...

    1 Agent Answer 0 Community Answers Dec 17, 2015 05:47PM PST
  • Mail Order

    Hi. Do specialized have a minimum standard that a dealer has to work to? I recently bought a bike online, h...

    2 Agent Answers 1 Community Answer Dec 08, 2015 12:15PM PST