Support Center

How do I place an order?

Last Updated: Oct 31, 2013 03:35PM PDT
8 really easy steps:

1. Select which item(s) you'd like to purchase and place in your Shopping Cart using the "Add to Cart" button found next to every product.

2. When you have finished choosing your items, click on the "Check Out" button in the shopping cart or in the top nav bar.

3. Review your order. Check the items, quantity, shipping and billing address information. Then proceed through the checkout sequence as before. If you need to change anything with your order, click "Edit Cart." Remember to hit "Recalculate" when making any changes to the shipping or quantity. The "Continue Shopping" link will take you to a screen with all of our sections so you can look for other items. The "Empty Cart" link will empty all of the items from your cart and take you to the Online Store home page.

4. Enter shipping and billing information. If you have registered and already logged in with the Online Store, this information will already be completed. Click on "Continue." Regarding the phone number: please include your phone number. We will only call you if there is a problem with FedEx delivering your order. If we don't have it and there is a problem with the delivery address, FedEx ships the item back to us.

5. ‚ÄčChoose the appropriate shipping option. 
6. Click on the "Save and Continue" button.

7. Now enter your credit card information and hit the "Place Order" button. You will now receive an order confirmation page. Your order confirmation will include a confirmation number. Please record this number in case you ever need to inquire about the status of your order. You will need this number along with your password to check the status of your order.

8. Receive your order. Use your stuff.
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