Support Center

When will I receive my online order? (US only)

Last Updated: Aug 28, 2013 12:35PM PDT
We ship all orders received by 2:00pm Mountain Time on that same business day (Monday thru Friday) that the order was received. Otherwise, the items will ship the following business day.

Once the order ships, delivery time will depend on FedEx and the method selected for shipping.

When FedEx has picked up your package and it goes into their system, a tracking number will be generated. You can see this by logging into your account, and then looking for the "order status" tab on the left hand menu. There you will find a tracking number.

Here is one additional bit of info: the amount of information that FedEx generates is quite detailed for the air services like 3 day, 2 day, and overnight. However FedEx Ground often produces minimal info from pickup to delivery.

If you have further questions on delivery, get your tracking number from our website, and give FedEx a call at 1-800 GoFedEx (463-3339) or visit www.fedex.com and plug your tracking number into it.


 
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